Your privacy is important to us. We address it, and any information that you give to us, with the utmost care. Please read the following policy to understand what we do with your information.
If you have any requests concerning your personal information or any queries with regard to these practices please contact us by e-mail at [email protected]
We collect personal information from you when you
i. Sign up for our mailing list,
ii. Create an account,
iii. Purchase a product from us,
iv. E-mail us or post content on our social media pages.
The type of personal information we collect (if applicable) includes the following: name, user name, password, email address, postal address, and telephone number.
Credit card information used to pay for purchases is held securely at a financial service approved location and cannot be accessed by us.
We use such personal information collected through this Website for the purposes of:
Sending notifications, updates and exclusive news, Fulfilling product orders, Recording your purchase history.
We only use the information you provide us with in accordance with our Terms.
You warrant that the information you give us is true, accurate and current and you shall inform us of any changes made to it. You shall not pretend to be any other person when providing us with this information.
Data Protection And Personal Information
We recognise that the information you give us and the information that we capture during your use of the Service is personal data, for the purposes of the Data Protection Act and we hereby acknowledge that we shall treat the information that you give us in accordance with the Act and as set out in this policy.
If your personal information changes, or if you no longer need our service, you may correct, update, delete or deactivate it by emailing us at [email protected]
We may store the personal information that you give to us in our databases. We will only keep your personal information for as long as is reasonably necessary taking into consideration our need to answer queries or resolve problems, provide improved and new services and comply with legal requirements under applicable law(s). This means that we may retain your personal information for a reasonable period after you stop using the Services.
We internally use personally identifiable information about our customers to improve our marketing and promotional efforts, to statistically analyse Website usage, to improve our content and product offerings and to customise the content and layout of our Services. We believe these uses allow us to improve our Services for our customers. We may use a customer’s email address and mailing address or phone number, to contact a customer regarding an order or administrative matters or notices.
We may use information in the file we maintain about a customer to resolve disputes and troubleshoot problems.
We may share aggregated, non-personally identifiable information publicly and with our partners such as business we have a relationship with, advertisers or connected sites. For example, we may share information to show trends about the general use of our services.
Passing Information to Third Parties
We shall not sell, share, hire or otherwise deal in any of your personal information or Registration Information with third parties unless you give us specific permission to do so when you register or through a subsequent affirmative confirmation on the Services. However, we work with partner organisations. As we operate globally, it may be necessary to transfer your information internationally, and in particular, your information may be stored on the servers of our associated companies. Use of personal data by such third parties is safeguarded by both international procedures and legal agreements to comply with the requirements of the Act.
We will make your personally identifiable information available to other companies or people when we use third parties to provide specialised services such as delivery services; customer support; email message deployment; suppression, merge and de-duplication services; data processing; and special products or services that you have requested.
We may share aggregated demographic information (country, city) about our user base with our service development team and web hosting provider or other relevant third parties. This information does not identify you as an individual user. We do not link such aggregate user data with personally identifiable information.
Links To Third Parties
Competitions And Surveys
From time to time we may provide you with the opportunity to take part in competitions or surveys on our Services. If you participate, we will request certain Personal Information from you. Participation in these surveys or competitions is completely voluntary and you, therefore, have a choice whether or not to disclose this information.
Your personally identifiable information may be used to contact you for winner notification, prize delivery confirmation or other related purposes. We may decide to use a third-party service provider to conduct these competitions or surveys. Any such company will be prohibited from using our users’ Personal Information for any other purpose unless you give your consent. The name of any such company will be visible on any page where you are invited to part with your information or views.
Data Security Of Personal Information
To help ensure that your personal information is safe and secure, we use industry-standard security systems to encrypt your personal details to guard against unauthorised access.
Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering through the Services.
The Website places cookies, which are small data files, on your computer or handheld device. Cookies are essential for helping us deliver a high-quality website and online experience for our users, and some collect information about browsing behaviour.
By using and/or browsing the Website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies or refrain from using the Website.